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Frequently Asked Questions

  • Do your fabrics leave stains on my Dolls?
    All fabrics we use are carefully selected for Vinyl dolls. Before processing we soak all fabrics and wash them without any chemical additives. Following this, we leave them on an original vinyl sample of Smart Doll for a month to test them for staining. However, we can never rule out that our fabrics cause stains on your doll, as the staining process depends on many factors and sometimes takes years. Decisive factors may be room humidity and temperature.
  • How long does it take for my order to be shipped?
    Orders are regularly shipped within 2 to 4 days after the order is completed.
  • Where are Moyashi Doll clothes made?
    All Moyashi Doll clothes are manufactured by hand in Germany.
  • Where do your fabrics come from?
    The fabrics we use at Moyashi Doll usually come from my local fabric store in North Rhine-Westphalia, Germany. Sometimes I aquire fabrics while travelling Japan, which depends on the project.
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