Question 1

Do your fabrics leave stains on my Dolls?

Accepted Answer

All fabrics we use are carefully selected for Vinyl dolls. Before processing we soak all fabrics and wash them without any chemical additives. Following this, we leave them on an original vinyl sample of Smart Doll for a month to test them for staining. However, we can never rule out that our fabrics cause stains on your doll, as the staining process depends on many factors and sometimes takes years. Decisive factors may be room humidity and temperature.

Question 2

How long does it take for my order to be shipped?

Accepted Answer

Orders are regularly shipped within 2 to 4 days after the order is completed.

Question 3

Where are Moyashi Doll clothes made?

Accepted Answer

Moyashi Doll clothes are primarily handmade by Wiwi in Germany, ensuring high-quality craftsmanship and uniqueness. To make doll clothing more accessible to a wider audience, some pieces are now being manufactured by equally skilled dressmakers from reputable companies in China. These items will always be clearly disclosed as such to maintain transparency.

Question 4

Where do your fabrics come from?

Accepted Answer

The fabrics we use at Moyashi Doll usually come from my local fabric store in North Rhine-Westphalia, Germany. Sometimes I aquire fabrics while travelling Japan, which depends on the project.

For U.S based customers: No customs fees on arrival – all duties pre-paid. Free shipping for orders above 300€

Frequently Asked Questions

Do your fabrics leave stains on my Dolls?

How long does it take for my order to be shipped?

Where are Moyashi Doll clothes made?

Where do your fabrics come from?

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